CRM, contacts and calendar

CRM holds people and organisations. The calendar holds site visits. It is not the project file store.

Open CRM. Contacts are people. Organisations are firms. A contact can belong to an organisation.

Add a follow-up task on a contact when you need to ring them back.

Connect Google Calendar in Settings → Integrations for two-way sync of meetings and site visits.

Creating a project can point at a CRM client so the job and the person stay linked.

Examples

  • New developer

    Add the organisation “North Dock Ltd”. Add Jane as a contact. Create the project with Jane as client. Book a site visit on the calendar. If Google is connected, it appears in her diary too.

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The assistant uses this guide only. It cannot see your projects.